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The Centre for Women’s Health offers complete care for women from maternity to maturity.
South Lake Hospital is also home to the National Training Center, which provides
total body fitness, advanced rehabilitative services and athletic training.
Project Brief
The hospital needed to implement a solution which would stream line the patient
registration process so that there was improved access to hospital services, saving
staff and patient time, providing reliable online services to patients and enhancing
the patient experience. In addition the client sought to have a system by which
the pre-registration requests could be processed real time and report on pending
pre-registrations. There were critical business rules that had to be built into
the system too.
Visions@Work Solution
Visions@Work built a custom, patient centric online solution that served all business
needs in a very quick timeframe. The solution allowed for a personalized, secure
experience for the patients allowing them to pre-register for scheduled outpatient
service appointments in a convenient manner. All information is kept secure and
the solution ensures data authenticity and complete adherence to HIPAA regulations.
Patients can go online and electronically fill out forms prior to coming in for
their appointment. Completion of the pre-registration forms online will reduce check-in
time at the point of service and allows the hospital staff the opportunity to check
eligibility of insurance information prior to patient visits.
Once submitted by the patient, patient business staff personnel will review the
information, process the Pre-registration requests and mark them as completed. Additional
reporting is available to system administrators. Other key features include User
Management, Business rules management, System notifications and alerts.
Proposed Business Benefits
- Improved Patient Satisfaction and Loyalty
- Improved, Secure access to Patient demographic and clinical data
- Reduced Costs
- Reduced risk of liability
- Reduced Data entry errors
- Reduced Duplicate medical records
- Timely staff action on Pre-registration transactions
- Business Activity reporting
Technology / Tools
- Windows 2005 Server
- SQL 2005
- ASP.Net Framework
- HIPAA Compliant
- Verisign Secured
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